Success Planning & Transformation Program: Defining Future Organizational IT Capabilities and Workforce Transformation Program ro a Global Pharmaceutical Company

SITUATION

• The IT department of a Top 20 pharmaceutical company had defined a new strategy and target operating model
• These initiatives had major implications for the workforce
• External help was required to ensure comprehensive workforce transformation to make IT fit-for-future

SOLUTION

• Coordinated the efforts by

1. Driving an effective PMO
2. Aligning communication & change management
3. Supporting build up of training centers (including courses)
4. Providing vendor management
5. Monitoring transformation roadmap along other reorganizational projects

This oversight included: 

• Global IT skill assessment of 1,000+ employees, mapping skills with future role requirements
• Defined required to-be capabilities based on 100+ IT roles and developed and delivered training plan to address skill gaps 
• Implemented functional sourcing strategies, e.g. modernization of core IT infrastructure through an external vendor
• Created special units to transfer people 
• Rebalanced the footprint of on-, near-, off-shore resources 

IMPACT

• Developed and implemented a three-year workforce transformation program to ensure the IT department had the right skills in the future and retained the core “IP” within the company
• A key finding was that 30% of the current available skills would not be required in the next 3-5 years